Are you going through a tough time at school or at home and want someone to talk to?

Do you have someone in your life you’re concerned about?

Do you want to learn more about Centrelink and how you can access study benefits?

Are you having trouble concentrating at school?

We offer free and confidential Counselling and Casework support to young people aged 12-25 years who live, work or study in Moonee Valley. So if you’re a young person who lives in the area, we have workers that you can talk to!  We can come to you which means we can meet at your school, a library or community centre or we have a Counselling room in our office in Moonee Ponds. 


What is Counselling and Case Management?

Our Counsellor offers one to one support for young people who are experiencing difficulties by providing them with strategies to manage day to day challenges. We will work with young people to help them learn tools and develop personal resources and skills to cope with problems. A Counsellor can help with family difficulties, stressful relationships, school stress, anxiety, depression, bullying, sexuality, and isolation.

Case Management
Our Youth Support Officer (YSO) offers one to one support for young people who would like assistance in reaching their self-determined goals. We can work with young people to set goals and provide practical support to achieve positive outcomes, promote resilience and independence. A YSO can help with, looking for work, wanting to go back to school, Centrelink support, life skills support, support to better manage finances and support with housing.

Note: Counselling and casework sessions are by appointment only; Monday to Friday between 9am and 5pm, so get in touch by phone, email or through our website to make initial contact.


Request for Support

If the information provided above about the service sounds like something you or a friend would be interested in please refer to the 'How to Refer' section and fill in a referral form. It could take us up to 2 business days to get in touch, if you’re in urgent need of help please refer to our Getting Help page. 


Click here for Your Information, Rights and Confidentiality 

Please note it can take up to 2 business working days to get in touch so if you need urgent help call 000 or refer to the ‘Getting help’ section above.

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