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SERVICE DIRECTORY

Jump to:
Alcohol & Other Drugs
Alternative Education
Counselling
Disability
Employment
Financial
Family / Child Abuse / Domestic Violence
Gambler's Support
Grief and Loss
Housing and Accommodation
Material Aid
Multicultural Support Services
Parenting Support Services
Young Parents
Same Sex Attracted and Gender Diverse
Domestic Violence and Sexual Assault
General and Sexual Health

ALCOHOL AND OTHER DRUGS

Headspace
Young people with mental health concerns or their friends and family members
Address: Site 2A/ 5 Hartington Street, Glenroy, 3046
Phone: Glenroy 9304 1011 or 1300 880 218
Address 2: Visy Cares Hub: 80b Harvester Road, Sunshine 3020
Phone: 9927 6222
Opening hours: Monday, Tuesday and Friday: 9am to 5pm,
                            Wednesday: 9am to 7pm Thursday: 9am to 8pm
www.headspace.org.au

Cohealth Health Works
Primary health and drug service
Address: 4-12 Buckley Street, Footscray, 3011
Phone: 9362 8100
Opening hours: 10am - 5pm Monday to Friday & 11am - 2pm
                            Saturday (NSP Only on Saturday)
www.cohealth.org.au/

Cohealth
Health and support services for all people
Address: 90 Maribyrnong Street, Footscray VIC 3011
Opening hours: Monday – Friday: 8:30am - 5:30pm 
Phone: 8398 4100
www.cohealth.org.au

Drug Health Services Adolescent Community Programs
There are a range of treatment options provided from the Adolescent
Community Programs site in Footscray for young people and their families
Address: 3-7 Eleanor Street, Footscray 3011
Opening hours: Monday – Friday: 9am - 5pm
Phone: 8345 6682
http://www.westernhealth.org.au

DASWest Youth Outreach
Drug and alcohol counselling to young people aged 10-21 and their families
who are experiencing drug and alcohol issues
Address: 3/7 Eleanor St, Footscray VIC 3011
Opening hours: Monday – Friday: 8:30am - 5pm
Phone: 9689 5533
http://www.mentalhealthcompass.com

Western Health
Outreach service
Address: 3-7 Eleanor Street, Footscray 3011
Opening hours: Wednesdays 9am - 3.30pm
Phone: 9689 5533
www.westernhealth.org.au

YoDDA (Youth Drug and Alcohol Advice Service)
Phone and email advice about alcohol or drugs, access to information and support.
For young people aged up to 25 or families, friend, services supporting young people
Phone: 1800 458 685
Opening hours: Monday - Friday: 9am - 8pm
www.yodaa.org.au

Youth Projects
Youth outreach drug counselling (YNOT) and needle syringe program
Address: 6 Hartington Street, Glenroy 3046
Phone: 9304 9100
www.youthprojects.org.au

Youth Support and Advocacy Service (YSAS)
Outreach support, day program, rehabilitation withdrawal and residential detox
for young people aged 12 - 21
Address: Multiple sites and locations - refer to website for specific contact details
www.ysas.org.au

ALTERNATIVE EDUCATION

Melbourne City Mission
The Academy provides flexible, student driven and engaging education options
for young people that are disengaged from the mainstream system and wanting to
complete a senior secondary certificate as well as some vocational training      
Address: 3/6-12 South Road Braybrook, VIC 3019 
Phone: 8311 5400
Opening hours: Monday – Friday: 9am – 3pm

Kensington Community High School
The welfare team comprises of one full time youth worker, one part time social worker
and a school nurse.
Address: 405 Racecourse Rd, Kensington VIC 3031
Phone: 9376 1953
Opening hours: Monday – Friday: 9am – 4.30pm

Sydney Road Community School
In Years 11-12 students are able to negotiate a flexible program to meet their
particular needs.
Address: 350 Sydney Road Brunswick
Phone: 9380 9417
Opening hours: Monday – Friday: 9am – 4.30pm

COUNSELLING

Headspace
Early intervention for a young person and their family to get the help they require
for their wellbeing
Headspace
Young people with mental health concerns or their friends and family members.
Address: Site 2A/ 5 Hartington Street, Glenroy, 3046
Phone: Glenroy 9304 1011 or 1300 880 218
Address 2: Visy Cares Hub: 80b Harvester Road, Sunshine 3020
Phone: 9927 6222
Email: info@headspace.org.au
Opening hours: Monday, Tuesday and Friday: 9am to 5pm, Wednesday: 9am to 7pm
                            Thursday: 9am to 8pm
www.headspace.org.au                     

Orygen
Orygen Youth Health has two main components: a specialised youth mental
health clinical service; and an integrated training and communications program
Address: 35 Poplar Road, Parkville VIC 3052
Address 2: Rushford Annexe, Mavis Street, Footscray 3011
Address 3: Visy Cares Hub, First Floor, 80B Harvester Rd, Sunshine VIC 3020
Phone: 1800 888 320
Opening hours: 24 hours a day, 7 days a week

DISABILITY

Moonee Valley Age & Disability
Address: 9 Kellaway Avenue, Moonee Ponds, 3039            
Phone: 9243 8806            
Email: comcare@mvcc.vic.gov.au            
Opening hours: Monday – Friday: 9am – 5pm


EMPLOYMENT

Brotherhood of St Laurence - Given the Chance Jobs Victoria
One on one support with education, training and employment assistance for
young people from migrant/refugee background
Address: Flemington Community Centre and The Huddle North Melbourne
Phone: 
8080 1875
Email: 
jvenwest@bsl.org.au
www.giventhechance.org.au

Maribyrnong & Moonee Valley Local Learning and Employment Network (MVLLEN)
Address: 
40 Bellair Street, Kensington 3011 VIC
Phone: 
9376 7251
Email: 
ross@mmvllen.org.au
Opening hours: 
Monday – Friday: 9am –5pm

Youth Project Employment Service – Transition to work 
Youth Projects provides health, outreach, community and employment, education
and training services to individuals experiencing disadvantage, unemployment,
homelessness and alcohol and other drug issues
Address: 6 Hartington Street Glenroy VIC 3046 
Phone: 9304 9100
Email: enquiries@youthprojects.net
Opening hours: Monday – Friday: 9am – 5pm

FINANCIAL                     

Centrelink
Address: 482-490 Racecourse Rd, Flemington, 3031
Phone: 1800 050 004
Opening hours: Monday to Friday: 8.30 – 4.30pm

FAMILY/CHILD ABUSE/DOMESTIC VIOLENCE

The Bouverie Centre 
Address: 
8 Gardiner Street, Brunswick 3056
Phone: 
9385 5100
Email: 
bouverie.centre@latrobe.edu.au
Opening hours: 
Monday – Friday: 9am – 5pm
www.bouverie.org.au

Moonee Valley City Council Family Services
Address: 9 Kellaway Avenue, Moonee Ponds, 3039                         
Phone: 0402 839 001 or 9243 8888

GAMBLER'S SUPPORT

Gambler's Help Youthline
Phone, face to face and chat support, including financial counselling
Phone: 
1800 262 376
www.responsiblegambling.vic.gov.au

GRIEF AND LOSS

Griefline
Phone and online counselling support for people experiencing loss and grief
Phone: 
9935 7400
www.griefline.org.au

Australian Centre for Grief and Bereavement
Counselling, support groups and secondary consultation to workers supporting
people affected by grief, loss and bereavement

Phone: 
9265 2100
www.grief.org.au

HOUSING AND ACCOMMODATION

Latitude Directions for Young People
Address: 344 Ascot Vale Road Moonee Ponds 3039
Phone: 9326 0799
Email: rhonda.collins@latitudedirections.org.au
Opening hours: Monday – Friday: 9am – 5.30pm

Melbourne Youth Support Service (MYSS) - based at Frontyard Youth Services
Address: 19 King Street, Melbourne 3000
Phone: 9614 3688
www.melbournecitymission.org.au

MATERIAL AID

Essendon Citizens' Advice Bureau - Emergency relief food vouchers
Address: Clocktower Centre, 1 Pascoe Vale Rd, Moonee Ponds
Opening hours: Monday, Tuesday, Friday: 11am-2.15pm

 
MULTICULTURAL SUPPORT SERVICES

Centre for Multicultural Youth (CMY) 
Non for profit organisation that works to support young people from migrant and
refugee backgrounds to build good lives in Australia
Address: 304 Drummond St, Carlton VIC 3053
Phone: 9340 3700
Email: info@cmy.net.au
Opening hours: Monday – Friday: 9am – 5pm

African Program
Provided by Jesuit Social Services
Address: 120 Racecourse Road, Flemington 3031 
Phone: 9376 5747
Email: african@jss.org.au
Opening hours: Monday – Friday: 9am-5pm

Women's Health West
For women who are newly arrived or from refugee background
Address: 
317-319 Barkly Street, Footscray 3011
Phone: 
9689 9588
Opening hours: 
Monday - Friday: 9am – 5pm

PARENTING SUPPORT SERVICES

ChildFirst
Initial assessment of family needs and risks to determine eligibility for
family services
Address: 
1st Floor, SE Building, Flemington RoadParkville 2052
Opening hours: 
Monday – Friday: 9am - 5pm
(Services are also delivered outside of these times to accommodate individual needs)           

SHINE for Kids
Address: 247 Flinders Lane, Ross House VIC 3000
Phone: 9662 8031 or 0414 816 093 or 0408 638 423
Email: victoria@shineforkids.org.au

YOUNG PARENTS

Drop in service
Young women who are pregnant or who are young parents can drop in at Frontyard
Youth Services (19 King Street). The drop-in service (dependent on worker availability)
can provide information, support and links to other parenting supports
Address: 19 King Street, Melbourne 3000 
Phone: 9611 2458
For case management support or drop in service
Email: yapp@mcm.org.au
Opening hours: Monday – Friday: 9am – 5pm

SAME SEX ATTRACTED AND GENDER DIVERSE

Switchboard
Anonymous and free telephone counselling, information and referrals for the lesbian,
gay, bisexual, transsexual and intersex communities of Victoria and Tasmania
Phone: 1800 184 527
Web-chat: www.qlife.org.au
Opening hours: Monday – Sunday: 3pm – Midnight

Queerspace
Queerspace provides a safe and supportive space to obtain information and support
services aimed at improving mental health and wellbeing by specialist queer and
queer affirmative mental health practitioners
Phone: 9663 6733
www.ds.org.au/queerspace

SEXUAL ASSAULT AND FAMILY VIOLENCE

CASA - Centre Against Sexual Abuse
Individual/group based sexual assault counselling support for young people
Queen Victoria Women’s Centre
Address: 210 Lonsdale Street Melbourne, 3000
Phone: Counselling and Support Line: 9635 3610
Free call: 1800 806 292
Opening hours: Monday – Friday: 9am – 5pm

West CASA
Sexual assault counselling
Address: 53 Ballarat Road, Footscray 3011 
Phone: 9687 5811 (office) 
Opening hours: Monday – Friday: 9am – 5pm

SEXUAL AND REPRODUCTIVE HEALTH

Action Centre
Provides sexual and reproductive health services for people under 25.
Provided by Family Planning Centre Victoria
Address: Level 1, 94 Elizabeth Street, Melbourne VIC 3000 
Phone: 9660 4700
Freecall: 1800 013 952
Email: action@fpv.org.au
Opening hours: Monday – Friday: 10am – 6pm

 

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