All our team are friendly, helpful, qualified and experienced to work with young people, so please don’t hesitate to give us a call.  The service is available at Level 1, 641 Mt Alexander Road, Moonee Ponds. We are available to meet young people at our office or can arrange another location such as a community centre, school, library or other public facility.

Note: Counselling and case work sessions are by appointment only; Monday to Friday between 9am and 5pm, so get in touch by phone, email or through our Facebook to make initial contact.

Referral Form - Schools / Agencies

Referral Form - Young People / Families


Self-referral
Young people are encouraged to make contact with our service directly.
Valley Youth Website: fill in the Contact our Counselling and Case Work team below!

Drop in
Drop in to see us! We are located at Level 1, 641 Mt Alexander Rd. Moonee Ponds to enquire about the service and receive a hard copy of a referral form. Our office hours are Monday – Friday 9am – 5pm. We cannot guarantee an appointment right away.

Service referral
Community based organisations, school wellbeing staff and other community based services can refer young people to the service.

We offer secondary consultation to anyone working with young people within the Moonee Valley region. Contact us on 9243 8888 and we can support you to ensure young people are receiving the most appropriate service based on their needs.

Family referral
Family and friends of young people can refer them to the service ensuring the young person is aware of the referral being made and has given consent.

Please note it can take up to 2 business working days to get in touch so if you need urgent help call 000 or refer to the ‘Getting help’ section above.

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